Alternative Technology Assn Forums

1. 

   jj_j
   Member

   rodneyboy said:
   I agree with jj_j's logic. If they really have done some frauds wouldn't they be out of business? I guess they are not as clean as I thought. Thanks for the links Lance, we need to be careful at all times it seems.

   Rodney, I'm glad that I'm not the only one that's thinking sane, waiting for Lance, tezz and the others to chime in. Allegedly, True Value Solar have done some frauds but given the fact that there are a lot of satisfied customers I don't buy that completely though I always say where there's a smoke, there's fire.

   Posted Wednesday 29 May 2013 @ 3:26:15 am from IP #
2. 

   Lance
   Key Master

   They are only in business because they can afford to be, you can't just shut down a business, you can fine it etc but if it pays the fines it can keep on trading.

   Look at it this way, if you could buy a car that almost never had failures, or one that had a 20% or whatever problem rate, which one would you buy? You wouldn't buy the one with the bad rep, so why would you use a company with a bad rep?

   But, ultimately it's up to the customer, the info is out there for anyone who cares to look, if they then go with the company anyway and get burned, they can't blame anyone but themselves

   Posted Wednesday 29 May 2013 @ 6:46:18 am from IP #
3. 

   tezz
   Member

   Agree with Lance.
   Even the better providers may get the odd complaint, but it is often difficult to determine how valid each case is compared to the customers expectations and experience.
   The openness of the Internet also makes it so very easy for false, glowing testimonials, which cannot be verified, leaving one to judge on a majority verdict basis in most cases. A bit like those Newspaper online polls that carry the " non scientific" disclaimer.

   Posted Wednesday 29 May 2013 @ 7:00:19 am from IP #
4. 

   jj_j
   Member

   Lance said:
   They are only in business because they can afford to be, you can't just shut down a business, you can fine it etc but if it pays the fines it can keep on trading.

   Look at it this way, if you could buy a car that almost never had failures, or one that had a 20% or whatever problem rate, which one would you buy? You wouldn't buy the one with the bad rep, so why would you use a company with a bad rep?

   But, ultimately it's up to the customer, the info is out there for anyone who cares to look, if they then go with the company anyway and get burned, they can't blame anyone but themselves

   I see your logic and it's very valid. Like the case McDonald's had when one of their customers found chicken feathers in the meal. But I guess they had a logical explanation for that. I bet that the meat wasn't cooked with feathers, they are not that dumb, they paid some sort of a penalty. If their products were bad of course they would have been out of business. I think that's the same with TVS, yeah, maybe some of their employees did a terrible job, did some damage but I do not believe that's the company policy. They paid a fine, fired the employee and continued. I'm just guessing here. You could be right. I'm glad that I was lucky enough to get a good, operating solar system.

   Posted Friday 31 May 2013 @ 1:04:16 am from IP #
5. 

   jj_j
   Member

   tezz said:
   Agree with Lance.
   Even the better providers may get the odd complaint, but it is often difficult to determine how valid each case is compared to the customers expectations and experience.
   The openness of the Internet also makes it so very easy for false, glowing testimonials, which cannot be verified, leaving one to judge on a majority verdict basis in most cases. A bit like those Newspaper online polls that carry the " non scientific" disclaimer.

   I agree with you too. The Internet can fool you at times, it happened to me in the past, I guess it happened to everyone that has been online for more than 4-5 years.

   Posted Friday 31 May 2013 @ 1:06:16 am from IP #
6. 

   Phat_Joe
   Member

   Lance thanks for the links mate. I'm beginning to question their reputation but jj_j has some valid points too. Some very logical thinking from both of you guys but I agree, one must definitely check the company he is dealing with.

   Posted Saturday 1 Jun 2013 @ 1:38:18 am from IP #
7. 

   jj_j
   Member

   Thanks Joe. I'm just speaking my mind, I'm not defending anyone. Everybody can be right but they also can be wrong. Lance and tezz have made some valid points and I'm not ruling out the possibility that they could be right.

   Posted Sunday 2 Jun 2013 @ 2:42:30 am from IP #
8. 

   rodneyboy
   Member

   Lance which is the best solar company in Australia in your opinion? The links that you gave to us proved that something is not right but there are also a lot of positive reviews about them on the Internet. And in my case too they proved their professionalism and business ethic. I haven't tried other solar companies but I doubt True Value Solar is way behind them.

   Posted Monday 3 Jun 2013 @ 1:36:32 am from IP #
9. 

   rodneyboy
   Member

   By the way, this is my second opinion after thinking about this matter for a couple of days. At first I was thinking that I was lucky that I wasn't scammed like that but I guess a lot of other customers weren't too.

   Posted Monday 3 Jun 2013 @ 1:38:35 am from IP #
10. 

    Lance
    Key Master

    The best company depends where you are, the whirlpool green tech forums are a good place to get feedback. Here in Tassie people tend to recommend Mode Electrical plus one or two others, but each state seems to have one that has almost 100% positive feedback. See http://forums.whirlpool.net.au/forum/143

    Posted Monday 3 Jun 2013 @ 2:17:49 am from IP #
11. 

    rodneyboy
    Member

    Thanks for the link Lance, I'll look into it. I'm also interested in what jj_j has to say after he reads some of the stuff over there. I'll pm him just so that I could see his response on the matter.

    Posted Thursday 6 Jun 2013 @ 3:08:12 am from IP #
12. 

    jj_j
    Member

    I looked into the link mates and I was surprised when I read that Euro Solar supposedly were installing the solar panels after 10 days. It just seemed to soon but anyway looking further I read that they were a bit lazy if you paid them in advance. I must admit there are other solid solar companies, True Value Solar is among them though.

    Posted Friday 7 Jun 2013 @ 2:30:18 am from IP #

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